October
Hi, I tried to set up a new account so can move service from my father's name to my own. But my account wasn't able to compeltely set up because of some credit check problem.
I was given the phone number 1-888-967-5578 to call - (I have called several times and no one has returned my call)
This is getting frustrating and i can move my service or change it at all. I WANT TO TALK TO A LIVE PERSON not a voice message service.
October
Hey @e-von, Alex here!
I'm sorry to hear you haven't been able to get your own account open yet.
Please note that his is a community-driven forum, we can't access your account and help you here.
Make sure to get in touch with our customer service and one of our reps will be happy to help you.
You can reach through any of the channels here.