Contract Cancellation

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I'm a Participant Level 2
I'm a Participant Level 2

Contract Cancellation

Hello!

I returned to my country so I need to cancel my plan. Could you help me with this?

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Former Moderator
Former Moderator

Re: Contract Cancellation

Hi @Vivisar1211 & welcome to the Community!

 

To cancel your account, you'll need to get in contact with customer service. Here's how.

 

If you prefer, I can also send you a PM. Let me know. Smiley



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I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Contract Cancellation

FidoMaria i'm not sure if you got the memo but no one can get in touch with customer service? you've shut the phones off.

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I'm a Participant Level 2
I'm a Participant Level 2

Re: Contract Cancellation

Hi Maria,

 

Thanks for your answer. The situation is, I was in Canada just for 3 months. When I bought the plan I asked one only for this time, right now I returned to my country for that reason why my phone is turn off and  also I need cancel the contract. When I bought the seller told me than I could cancel my account on online,   but now I couldn´t do it and nobody answer my call and alson for this way I didn´t get any solution. I appreciate if you can help me and cancel my contract.

Thanks, Viviana 

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Former Moderator
Former Moderator

Re: Contract Cancellation

@Vivisar1211 Sending you a PM!



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