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Hello!
I returned to my country so I need to cancel my plan. Could you help me with this?
Hi @Vivisar1211 & welcome to the Community!
To cancel your account, you'll need to get in contact with customer service. Here's how.
If you prefer, I can also send you a PM. Let me know.
Hi Maria,
Thanks for your answer. The situation is, I was in Canada just for 3 months. When I bought the plan I asked one only for this time, right now I returned to my country for that reason why my phone is turn off and also I need cancel the contract. When I bought the seller told me than I could cancel my account on online, but now I couldn´t do it and nobody answer my call and alson for this way I didn´t get any solution. I appreciate if you can help me and cancel my contract.
Thanks, Viviana
FidoMaria i'm not sure if you got the memo but no one can get in touch with customer service? you've shut the phones off.