cancel
Showing results for 
Search instead for 
Did you mean: 

Contacting Fido before escalating to CCTS

hohohong918
I'm a participant level 2
I'm a participant level 2

Being charged $27.34 instead of promised $5.60 for my data plan. Called over 3 times and still matter is not resolved. This is my last contact with Fido before escalating to CCTS.

4 REPLIES 4

hohohong918
I'm a participant level 2
I'm a participant level 2

Fido has remove Office of President and Ombudsman contact info from their site. As a result, I have file a complaint with CCTS.

AnuragSonti
I'm a participant level 3
I'm a participant level 3

Hi there, did going to CCTS help is getting the issue resolved?

Hi @hohohong918

 

I have responded to your PM. 

 

Thanks.



FidoJulien
Former Moderator
Former Moderator

Hey @hohohong918

 

I'll send you a PM so we can take a look at this together.

 

Talk to you soon!