March 2021
Being charged $27.34 instead of promised $5.60 for my data plan. Called over 3 times and still matter is not resolved. This is my last contact with Fido before escalating to CCTS.
Fido has remove Office of President and Ombudsman contact info from their site. As a result, I have file a complaint with CCTS.
July 2022
Hi there, did going to CCTS help is getting the issue resolved?
Hi @hohohong918,
I have responded to your PM.
Thanks.
Hey @hohohong918
I'll send you a PM so we can take a look at this together.
Talk to you soon!
