I have been using 2G/50$ plan for a long time. Recently I received a new offer named Fido Payment program 9G/45$. I accepted that offer immediately a week ago cause it was a really good chance to have more data at a cheaper price. But no e-mail confirmation arrived. I used a chat service to solve this issue but found that I was deceived by Fido. I am really disappointed with Fido cause they just canceled that offer without any explanation.
Hi MarianLee! 
I think FidoSadd have a good answer!
If you have anymore questions, i'm here to help you.
Have a nice day! Sincerely yours.
Hey @MarianLee
Have you had the chance to speak with a Fido representative so they can review your account?
We can also go over your available options if you're still looking to change your price plan. To get started, you can reach out to us at these channels.
