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Charged after cancellation

Hansuhyun
I'm a Participant Level 1
I'm a Participant Level 1

Hi I’m already cancelled my cell phone on March 1st, but it was charged. Could you tell me why It was charged for my cell phone please

1 REPLY 1

FidoPierre
Former Moderator
Former Moderator

Hey @Hansuhyun

 

Welcome to the Community!

 

I'm sad to see you left us. You would usually receive a final invoice on the billing cycle after the cancellation. 

 

This final invoice will have any billed usage, prorated adjustments and of course if you have any balance left owing on your device; it will also be on this final invoice. 

 

Did you get a chance to check out your most recent invoice to view the details of the charges? You can see more about this here. Smiley