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Charge for changing number

jesmarsia01
I'm a Participant Level 1
I'm a Participant Level 1

I didn`t know that i will get charge 35$ if i change my number by myself.  I thought they will only charge you if you change it in store. Can someone please explain it to me. Thank you!

1 REPLY 1

FidoSaad
Moderator
Moderator

Hey there @jesmarsia01

 

Welcome to the community Smiley

 

Can you please clarify how you went about changing your telephone number? We do indeed charge a one time $35 fee when we complete the change for you. Though the charge is waived when you complete it online on your Fido.ca as seen here.

 

Let us know!