Changed phone number and lost my balance and plan

[hey11]

i changed my phone number on my prepaid and now my phone won't work

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[FidoMegan]

Hi @hey11

We're you able to get your phone working? Let us know how.  

[Scooby-Doo]

Hi hey11 

Welcome to the Community:smileyhappy:

I'm sorry you having issue currently with your new phone number. 

please find information on how to activate your new prepaid SIM Here

Let us know if you need more support.

I hope it helps you!

Cheers!