Changed phone number and lost my balance and plan

Changed phone number and lost my balance and plan

Changed phone number and lost my balance and plan

I'm a Participant Level 1

Changed phone number and lost my balance and plan

i changed my phone number on my prepaid and now my phone won't work

 

***Edited to add labels***

2 REPLIES 2
Former Moderator

Hi @hey11

 

We're you able to get your phone working? Let us know how. Smiley 



I'm Qualified Level 1

Hi hey11 

Welcome to the Community:smileyhappy:

 

I'm sorry you having issue currently with your new phone number. 

please find information on how to activate your new prepaid SIM Here

 

Let us know if you need more support.

I hope it helps you!

Cheers!