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Change phone number online

Billsidhu
I'm a participant level 2
I'm a participant level 2

Change phone number online 

8 REPLIES 8

Beckaboo
I'm a participant level 1
I'm a participant level 1

Change phone number 

Hello @Beckaboo  You will find the way to change your number on Saad's post. It was also applied as a solution on this thread. Smiley 



poleng2216
I'm a participant level 1
I'm a participant level 1

I dont how ? And i dont have access to the wireless

FidoSaad
Former Moderator
Former Moderator

Hey there @Billsidhu

 

You can change your number for free online on Fido.ca, assuming you have account holder access to your account.To do so:

 

  1. Sign into your Fido My Account
  2. Select the wireless number you want to change
  3. Select Change My Number from the Quick Actions menu at the bottom
  4. Select the Province and City for the number, then click FIND AVAILABLE NUMBERS
  5. Choose one, then click Select Number. Follow the on screen prompts to complete the phone number change process

Alternatively, you can reach out to us at these channels so we can complete the change on your behalf. Please note that administrative fees will apply.

 

Hope this helps Smiley



anamariatimofte
I'm a participant level 1
I'm a participant level 1

That doesn't work. How do you "select the wireless number you want to change"?

Hello Anamariatimofte,

 

Welcome to the community!

 


@anamariatimofte wrote:

.... How do you "select the wireless number you want to change"?


  I think that option would be specific to accounts which have more than one phone line associated with it. On accounts with more than one line, the option to select the wireless number would be found as shown below (orange arrow):

Change phone number.jpg

 

 Selecting a specific mobile number would display the details for that particular line. If you only have one line, there would be no alternative wireless number to select. The only number available on your Dashboard would be for your line. 

 

  You should be able to change your phone number via your My Account --> My Usage. As FidoSaad noted, from your Dashboard, the option to Change my number can be found under Quick Actions.

 

Hope this helps 😀

 

Cheers


Bettyy
I'm a participant level 1
I'm a participant level 1

It is not helpful at all.

LMO1
I'm a participant level 1
I'm a participant level 1

Thank you so much