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Change account name from personal to business

OmarSh-72
I'm a participant level 1
I'm a participant level 1

Hi,

The account is under my wife's name and I want to transfer it under the company's name, knowing that the company is in my name.

regards, 

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello OmarSh-72,

 

  Welcome to the community!

 

  Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts. That said, as far as I am aware, switching the account from your wife's name to your business name would be considered a Transfer of Responsibility (ToR) of the line. I believe you would need to open an account at the time of transfer and that a credit evaluation would likely be needed. In addition, it should be noted that there would be a fee for the transfer (see here). 

 

  I understand some might believe a name change should not be a ToR and require a fee. However, I think the issue would be that the account is in your wife's name and the business is in your name. I think a simple name change might have been possible if the business was in your wife's name or the account was in your name.

 

   I believe your wife would first need to contact customer service and notify them of her intent to transfer the responsibility of the line. You would also need to contact customer service and notify them of your business' intent to take responsibility for the line and open the account. She would then need to contact them to complete the transfer. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

  Hope this helps 😀

 

Cheers