Latest update: Just retried, issue got resolved and both bank SMS and Mastercard OTP received. It was not working this morning during troubleshooting so I expect IT team did something to fix that. Anyway thanks the support team.
not sure if you've tried again but it worked for a bit for me last friday and yesterday - only blimps of time - then it stopped working again. fido really need to fix this or i'm thinking of switching carriers!
Good morning @skuld1012 , sorry to hear you're having issues receiving short codes. Have you been in touch with the technical support team? You can reach them from your device by dialing *611. One suggestion that I have that might work is to try a different messaging app. If you've been using a third party app, try going back to the stock messaging that came on your device. Just a couple of thoughts, I had success by switching to another messaging app. Good luck and I hope you can get a resolution