Already did that. Even did some other suggestions like turning on and off airplane mode. Also reset my phone to factory. One even suggested changing sim cards. Not sure how that affects it. But I'll have to go to a fido store to do that.
Hey @vincesane after looking up the game I see a lot of people complaining about the same issue but unfortunately I can not see a good fix to this problem because you already did a factory reset and that should have taken care of a lot of potential causes.
You might want to consider contact the developer and see what they have to say.
Im your Savior haha had the same issue with my Samsung S20 FE took me a month to fix it. Go to your settings 1- connection 2 -Réseau Mobile , in english i think is mobile acces not sure 3- clic name point access 4- click add (right top corner) 5 copy all the things in my picture. 6-play the game , if dont work restart ur phone.-
IssaGANG (mobile legend name)