Already did that. Even did some other suggestions like turning on and off airplane mode. Also reset my phone to factory. One even suggested changing sim cards. Not sure how that affects it. But I'll have to go to a fido store to do that.
Hey @vincesane when you did the factory reset did you restore the game or did you do a fresh installation? I've seen in the past if there is a bug in an app it would come back even after a factory reset if you restore.
What's the name of the game in question?
Hey @vincesane after looking up the game I see a lot of people complaining about the same issue but unfortunately I can not see a good fix to this problem because you already did a factory reset and that should have taken care of a lot of potential causes.
You might want to consider contact the developer and see what they have to say.