Hello
I have a prepaid phone and trying to change it to monthly plan.
Whenever I try to do this online I get an error message. (screenshot)
Hey @ab-ah,
Certain transactions cannot be completed in our self-serve tools online. If you're looking to migrate from a Prepaid to Postpaid plan, we would need to get access to your account to set-up those changes for you. You can reach out to us through any of the options found on our Contact Page.
We can also send you a PM from here. Let us know which you would prefer! 🙂
