Cancelling after 25+ years of loyalty.

[Aviator007]

Good day!

Any suggestions for a new provider to give the next 25 years to?

Thank you

[FidoRania]

Hey @Aviator007, 

Thank you for your loyalty, we'd be sad to see you go. 

We're more than happy to help you with what's going on, reach out to us with these methods here.

[Aviator007]

Hi There,

I'm afraid loyalty does not mean a thing at Fido.  It did back in the day when it wasn't only money-driven.  

I've spent the past 2 days going back and forth between departments, agents, supervisors.  Was offered a $20 credit by 3 different agents to which a supervisor reneged on.  It was already offered, 3 times.  Now it is not.  They would rather lose my business than have a happy customer.  It's a shame really but it is the way of the times now.  Everyone and everything is replaceable.

[Aviator007]

Thank you!

[KAPABLE-K]

Hello @Aviator007,

Welcome to the community!

Their arent many to choose from but I wish you luck with whatever decision you make.