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Cancellation

preetbadwal125
I'm a participant level 1
I'm a participant level 1

Hi, I want to deactivate my Fido sim

 

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Preetbadwal125,

 

  Welcome to the community!

 

  Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts. As far as I am aware, cancellations can only be done by calling them:

 

                 You may cancel any or all of your Services and any corresponding Agreement at any time by calling us...

                             ~taken from Terms of Service; section 2e

 

  That said, if you would like to go over your options, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers