Hey @buffyangel2000, welcome to our Community!
I'll need some more info for us to be able to get to the bottom of this together
Does this happen both when you log in from your smartphone and on a computer?
What browser have you used? Did you try a different one to see if the same thing happens?
Finally, did you clear the cache and cookies of your browser then try again?
Keep us posted!
Well I can't login from my smartphone, I use Chrome and Firefox and does it on both and I've cleared cache and cookies a number of times.
Thanks for letting us know @buffyangel2000.
That's odd, it should be working. Are cookies enabled on your browsers?
Also, do you log in with your email address or do you use your phone number?