Can't view overview

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I'm a Participant Level 2
I'm a Participant Level 2

Can't view overview

After I login and the page goes to my overview the page is blank. 

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Moderator
Moderator

Re: Can't view overview

Hey @buffyangel2000, welcome to our Community! 

 

I'll need some more info for us to be able to get to the bottom of this together Smiley

 

Does this happen both when you log in from your smartphone and on a computer?

 

What browser have you used? Did you try a different one to see if the same thing happens?

 

Finally, did you clear the cache and cookies of your browser then try again?

 

Keep us posted!



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Message 2 of 6
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I'm a Participant Level 2
I'm a Participant Level 2

Re: Can't view overview

Well I can't login from my smartphone, I use Chrome and Firefox and does it on both and I've cleared cache and cookies a number of times.

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Message 3 of 6
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Moderator
Moderator

Re: Can't view overview

Thanks for letting us know @buffyangel2000.

 

That's odd, it should be working. Are cookies enabled on your browsers?

 

Also, do you log in with your email address or do you use your phone number?



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Message 4 of 6
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I'm a Participant Level 2
I'm a Participant Level 2

Re: Can't view overview

Yes cookies are enabled.

 

I login with my email address.

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Former Moderator
Former Moderator

Re: Can't view overview

It looks like we'll need to take a peek in your account so we can figure out what's going on. 

 

I'll send you a PM shortly. Smiley



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