It’s been over a month that I can’t get a hold of the Fido fraud department. Their customer service is shockingly terrible.
I went to Fido and got 2 new phones, a few hours after my account was cancelled because it was ‘fraudulent activity’ as apparently they said it was identity fraud ?? even though IT IS ME.
I called during business hours and left voicemails every time. Despite the many attempts in reaching them no one has yet to contact me back.