Can't enable Wifi Calling on iPhone SE

Can't enable Wifi Calling on iPhone SE

Can't enable Wifi Calling on iPhone SE

SOLVED
I'm a Participant Level 2

Can't enable Wifi Calling on iPhone SE

When I try to enable the wifi calling, I got the message shown below. what shall I do? Thank you

IMG_491A3AA3EC44-1.jpeg

Accepted Solution

Re: Can't enable Wifi Calling on iPhone SE

Solved by I'm a Participant Level 2 x_liu

well, it was solved by remove and reinstall the SIM card...

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6 REPLIES 6
I'm a Participant Level 2

well, it was solved by remove and reinstall the SIM card...

I'm a Participant Level 2

We have an iPhone 8 with the same problem.

 

If reinstalling the SIM card means taking it out and putting the same card back in, it does not work

Hey @briankbc

 

Congrats on your first post!

 

The solution might have worked for them, but it doesn't necessarily mean it works for everyone.

 

Is your device purchased from Fido?

 



I'm a Participant Level 2

My apologies - the solution worked for someone else but not for me

 

Yes - iPhone 8 purchased directly from Fido 2 weeks ago.

 

The message indicates that it needs to be set up on our account.

Am I taking that too literally?

 

I have a Galaxy 8+ and had no problem enabling WiFi Calling.

It's on the same account as the iPhone but a different number

 

 

Thanks for testing @briankbc!


We'll resolve this, I'm sending you a PM Smiley

 

 



Hey @x_liu 

 

Welcome to the Community!

 

Everything is working on your side?

 

Good news! Thanks for sharing your solution as well Smiley