Can't enable Wifi Calling on iPhone SE

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I'm a Participant Level 2 x_liu
I'm a Participant Level 2

Can't enable Wifi Calling on iPhone SE

When I try to enable the wifi calling, I got the message shown below. what shall I do? Thank you

IMG_491A3AA3EC44-1.jpeg

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Re: Can't enable Wifi Calling on iPhone SE

well, it was solved by remove and reinstall the SIM card...

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I'm a Participant Level 2 x_liu
I'm a Participant Level 2
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Re: Can't enable Wifi Calling on iPhone SE

well, it was solved by remove and reinstall the SIM card...

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Re: Can't enable Wifi Calling on iPhone SE

Hey @x_liu 

 

Welcome to the Community!

 

Everything is working on your side?

 

Good news! Thanks for sharing your solution as well Smiley



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I'm a Participant Level 2 briankbc
I'm a Participant Level 2

Re: Can't enable Wifi Calling on iPhone SE

We have an iPhone 8 with the same problem.

 

If reinstalling the SIM card means taking it out and putting the same card back in, it does not work

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Re: Can't enable Wifi Calling on iPhone SE

Hey @briankbc

 

Congrats on your first post!

 

The solution might have worked for them, but it doesn't necessarily mean it works for everyone.

 

Is your device purchased from Fido?

 



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I'm a Participant Level 2 briankbc
I'm a Participant Level 2

Re: Can't enable Wifi Calling on iPhone SE

My apologies - the solution worked for someone else but not for me

 

Yes - iPhone 8 purchased directly from Fido 2 weeks ago.

 

The message indicates that it needs to be set up on our account.

Am I taking that too literally?

 

I have a Galaxy 8+ and had no problem enabling WiFi Calling.

It's on the same account as the iPhone but a different number

 

 

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Re: Can't enable Wifi Calling on iPhone SE

Thanks for testing @briankbc!


We'll resolve this, I'm sending you a PM Smiley

 

 



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