Can I get a refund for my negative bill?

Can I get a refund for my negative bill?

Can I get a refund for my negative bill?

pravski
I'm a Participant Level 1

Can I get a refund for my negative bill?

Hello, can someone please help me here, I have left Canada permanently and have been sent a bill for minus $21, since I left in the middle of a billing cycle. Can I get this money refunded? 


Thanks. 

1 REPLY 1
Cawtau
Senior MVP

Hello Pravski,

 

  Welcome to the community!

 

  Generally, Fido would send the refund from your last bill to the address they have on file. However, since you have now left Canada, your best option would be to contact customer service. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers