Hello FidoGreg,
Welcome to the community!
Firstly, you should note the forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we be apprised of all potential options available.
As far as I am aware, roaming options on a cruise are considered a Premium destination and are not a part of Fido Roam (see here, here, and here). I believe any usage would be on a pay-per-use basis and can be quite costly due to Wireless Maritime Services (WMS).
As mentioned in some previous posts, it would be important to note the Cellular at Sea service is available once the cruise ship reaches 12 nautical miles from land. If your phone connects service before the Cellular at Sea network is available, it will likely be connected to land service and incur (possibly additional) Fido Roam charges.
If you would like to verify the roaming pay-per-use rates, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
