Billing

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I'm a Participant Level 1 Ay1
I'm a Participant Level 1

Billing

I need to see my bill

 

 

Accepted Solution

Re: Billing

Hello @Ay1,

 

Welcome to the community!

 

Fido allows you to view your bills online (as far back as 18 months). To easily access your bills through My Account, follow the steps below.

Note: Only primary account holders will be able to view the bill online.

  1. To start, sign into your Fido My Account. If you don't have an account yet, find out how to register here.
  2. On the Overview page, click on View Bill.
  3. Your current bill details will be displayed here. If you want to check charges for a specific number on your account, scroll down to it and tap View Billing Details.

 

 

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Message 1 of 8
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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: Billing

Hello @Ay1,

 

Welcome to the community!

 

Fido allows you to view your bills online (as far back as 18 months). To easily access your bills through My Account, follow the steps below.

Note: Only primary account holders will be able to view the bill online.

  1. To start, sign into your Fido My Account. If you don't have an account yet, find out how to register here.
  2. On the Overview page, click on View Bill.
  3. Your current bill details will be displayed here. If you want to check charges for a specific number on your account, scroll down to it and tap View Billing Details.

 

 

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I'm a Participant Level 2 BobsyoUncle
I'm a Participant Level 2

Re: Billing

The actual bill... This takes people to the community what you posted.........
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Message 3 of 8
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I'm a Participant Level 2 BobsyoUncle
I'm a Participant Level 2

Re: Billing

It's actually under where you can select the month of the bill you want to see and you have the option to save the bill there via pdf... Thanks
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Message 4 of 8
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I'm a Participant Level 1 AeshaPatel
I'm a Participant Level 1

Re: Billing

I am charged more than my plan

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Message 5 of 8
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Former Moderator FidoManuel
Former Moderator

Re: Billing

Hi @AeshaPatel!

Welcome to the Community Smiley 
Did you download your bill? Click here to learn how.  This will download a PDF version of your bill.  You'll be able to review all the details. 

If you have some questions after reviewing your bill, contact us



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Message 6 of 8
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I'm a Participant Level 1 kiddu2
I'm a Participant Level 1

Re: Billing

I cancelled my plan in last year.
However, fee is required for this month.

I am very absurd.

I came back to my homeland permanently.

Give a response ASAP.

 

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Message 7 of 8
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Moderator
Moderator

Re: Billing

Hey @kiddu2

 

Welcome to the Community!

 

If you close your account, the final bill (with the final adjustments and fees) will only come out on the next billing cycle date

 

This means you probably received your Final Invoice.

 

You can definitely contact us so we have a look at all this with you Smiley



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