Billing

[BabyTrinity]

I have spend over $150 + $67 in 1 week just for extra 1 go and the $67 charges for extra 9 go   I continually get paused and as soon as I use my phone I get the same message saying I used 70% of my data already. Who do I talk to and how do I change this. It very annoying I can't even do much.  

[FidoValerie]

Hey @BabyTrinity !

Welcome to the Community.

We'll be happy to look into this and check what's going on.

You can contact us whenever you have a moment so we can access your account securely!

Alternatively, we can also send you a PM through the Community, should that work best for you.