Billing issue

Billing issue

Billing issue

Donmour
I'm a Participant Level 2

Billing issue

It's been 2 months i am trying to solve an issue with my billing and NO ONE is helping me. Fido is charging me extra charges without my consent and the agent keeps hanging up the phone in my face! I got the worse service ever and my issue isn't being solved. I spoke to 6 agents 1 supervisor and NO SOLUTIONS were made!

1 REPLY 1
FidoFaiza
Moderator

Hi @Donmour

 

I am sorry to hear you feel this way. I will go ahead and send you a PM to gather some details about the situation and help you out. 

 

And oh, welcome to Community. 

 

Thanks.