Billing complaint escalation

[DD5246]

I am new to Fido and would like to know if I put a complaint here does it go to the office of the president and get resolved.

[FidoPhilippe]

Hey @DD5246! Philippe here. Welcome to the community.

I'm sad to read that you need information on how to escalate a complaint. That's certainly not a place we want you to be! That said, you can contact us here to register any and all concerns or you can request a PM from the community for assistance.