Bill adjustment take forever

[jasemoy]

Hi, I talked with live chat agents serveral times about my overcharged inaccurate billing, one agent promised that will be fixed in 2-3days ,another said 5-10 days . One month since then, nothing ever happen . I feel so dissappointed and frustrated . So, I want to cancel the plan and get my overchaged money back.please help. Thank you.

[jasemoy]

PM me plz

[FidoKenny]

There's a PM coming your way. Talk to you soon.

@jasemoy

[FidoKenny]

Hello @jasemoy

We would need to verify your account to see what was discussed so far.

You can find all the ways to reach us here.

If it's best for you, we can also send you a PM here on the Community. Let us know.