BY THE MINUTE plan

Reply
I'm a Participant Level 2 bt1188
I'm a Participant Level 2

BY THE MINUTE plan

Hi,

How can I still maintain the By the Minute plan?

Thanks

Accepted Solution

Re: BY THE MINUTE plan

Hi bt1188

 

Welcome to the Community! Smiley

 

Everyone who is on a By the Minute plan will automatically be migrated over the our new $10.75 By the Month plan unless you have a data add-on. 

 

Hope that helps! Smiley 

 

 

View solution in context
Flag this to a Moderator
Message 1 of 6
920 Views
Highlighted
Former Moderator FidoMegan
Former Moderator
Solution

Re: BY THE MINUTE plan

Hi bt1188

 

Welcome to the Community! Smiley

 

Everyone who is on a By the Minute plan will automatically be migrated over the our new $10.75 By the Month plan unless you have a data add-on. 

 

Hope that helps! Smiley 

 

 



Flag this to a Moderator
Message 2 of 6
901 Views
Highlighted
I'm a Participant Level 2 bt1188
I'm a Participant Level 2

Re: BY THE MINUTE plan

But, I don't need data. Is there any other way?

Thanks

Flag this to a Moderator
Message 3 of 6
887 Views
Highlighted
Former Moderator FidoAmanda
Former Moderator

Re: BY THE MINUTE plan

Your plan will not change if you regularly top-up with an amount greater than $10 or if your balance expires 1 month after the migration start date.

 

This includes:

 

- Customers who accepted the offer to Trade-In $50 or $100 to extend the expiry of their balance for up to 1 year
- $100 top-ups made prior to the SMS being sent out



Flag this to a Moderator
Message 4 of 6
883 Views
Highlighted
I'm a Participant Level 2 bt1188
I'm a Participant Level 2

Re: BY THE MINUTE plan

1. I received a message from Fido re: the start date is on February 25. When is the actual migration start date?

2. If I regularly top-up with an amount greater than $10, will I be charge only for the calls and SMS that I made?

Flag this to a Moderator
Message 5 of 6
877 Views
Highlighted
Former Moderator FidoMegan
Former Moderator

Re: BY THE MINUTE plan

Hey @bt1188 

 

The migration will start as of February 1st 2018. 

 

If you remain on the By the Minute plan due to a top-up greater than $10, you'll only be charged for the calls and SMS that you make. 



Flag this to a Moderator
Message 6 of 6
868 Views