I asked for a prepaid package to use for 1 month but got a month to month package instead.
I need the package for just one month only.
How do I cancel after one month?
I also got a credit hit just because the representative gave me monthly package.
I was stupid just to sign the paper without looking at the details
Solved! Go to Solution.
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Seems like there was a real misunderstanding at the time of the activation; my apologies for that.
Rest assured though that even if you ended up activating a monthly line, you have the freedom of cancelling it whenever you like; no prior notice required. Also, you'd only be charged up until the day you put a cancellation request through.
That said, you can contact us here to ask for cancellation or we can send you a PM to do it for you.