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Address change in first bill

Jaypatel_81
I'm a participant level 1
I'm a participant level 1

Hello 

 

I am vruti patel hear

 

I am Fido customer and I want to change home address in my first bill which you sent me . I want to add ****** Ontario.and remove old address.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Jaypatel_81,

 

  Welcome to the community!

 

  Firstly, you should note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. 

 

  I believe you should be able to change your billing address via your My Account --> Settings --> Contact & Billing --> Update billing address (under Billing Settings). See image here.

 

If you are unable to update your address online, you would need to contact customer service. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers