Account / billing question

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I'm a Participant Level 2 Goldieloxx
I'm a Participant Level 2

Account / billing question

I have 3 plans.. 1 voice/txt/data, 1 voice/txt and 1 data only (opened in the order written). Do I have a main billing number that all charges will be listed under or 3 separate invoices? If I have a main billing number, how can I tell which one it is? (new acct, not yet invoiced but need to set up accounting info)

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Re: Account / billing question

Hi @Goldieloxx Smiley

 

If all 3 lines are on the same account, you'll have one monthly invoice with all 3 lines on it. On that invoice, you'll see the breakdown for all 3 lines, with the usage and taxes. 

 

To set up your MyAccount login, you'll need your account number. You can find that number on your Service Agreement documents or in the email we'll be sending you once your invoice is ready. 

 

If you already have access to your MyAccount, you'll see that your invoices will be under the "Billing" tab. 

 

Hope I answered your questions. 

 

 

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Re: Account / billing question

Hi @Goldieloxx Smiley

 

If all 3 lines are on the same account, you'll have one monthly invoice with all 3 lines on it. On that invoice, you'll see the breakdown for all 3 lines, with the usage and taxes. 

 

To set up your MyAccount login, you'll need your account number. You can find that number on your Service Agreement documents or in the email we'll be sending you once your invoice is ready. 

 

If you already have access to your MyAccount, you'll see that your invoices will be under the "Billing" tab. 

 

Hope I answered your questions. 

 

 



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