Accessories

Accessories

Accessories

Tharun20
I'm a Participant Level 3

Accessories

Actually i brought a new samsung galaxy s9 plus in fido store in Rideau Mall . They told me that i can get a free back case but everytime i go they are saying the cases are over . This is not the answer i am expecting from you . Would be happy if you provide me with one .

3 REPLIES 3
FidoPierre
Moderator

Hey @Tharun20

 

This doesn't sound like the kind of experience we want any of our customers to go through. Do you know if this offer was part of a special ``In-Stores``promotion? 


Was it something that was advertised at this particular location?



Tharun20
I'm a Participant Level 3

Yes sir they told me that it would be given as an offer i already went three times they are saying the cases were over and i can clearly know that they are not genuine . So arrange that if possible i believe yours is a good community and would work on it

Hello @Tarun20

 

To claim your offer, it will be important to contact the store in questions, since they can have their own promotions.

 

Do you have a receipt on your end that confirms that they offered you an accessory?