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About mobile bills please reply me.

BomiWoojoo
I'm a participant level 2
I'm a participant level 2

Hello. I thought I paid all my mobile bills. And as you see the pictures, it shows my current balance is $0.00.

But the detailed payment amount below is shown differently($48.45?). What does it mean? Why? What am I suppost to do? Thanks for your help.Screen Shot 2020-12-11 at 11.42.16 AM.pngScreen Shot 2020-12-11 at 11.42.28 AM.pngScreen Shot 2020-12-11 at 12.01.28 PM.png

1 REPLY 1

FidoClaudia
Community Manager
Community Manager

Hey @BomiWoojoo,

 

The $0 represents your current updated balance. 

 

The amount that you see below is the for bill itself when the bill came out, you're looking at the invoice itself that came out on December 4th. If you made payments after the bill came out, it means your current balance is now $0. 

 

Hope this helps.