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#2030

Amapola
I'm a participant level 2
I'm a participant level 2

Why am I being charged for #2030? With this added, it significantly increased my monthly charge!

Also why is it so hard to speak to any living representative. The ASKJack thing is totally useless!

2 REPLIES 2

Amapola
I'm a participant level 2
I'm a participant level 2

I also feel so very violated after reading some of the the posts that this has been happening and yet Fido is not doing anything about it. I've been a customer for more than a decade now. I'm almost afraid to call and reach out now because I have a feeling I'll be charged extra again.

Hi there @Amapola 

 

Information on the #2030 third party service can be found here https://forums.fido.ca/t5/General-Support/extra-5-charge-for-2030/m-p/179730 

 

Contacting customer service is free of charge fido.ca/contact