My bill contained "Apple Lite device protection" and I didn't request it

[Chris9000]

Hello, 

I noticed my bill went up $9 a couple of months ago. It turns out "Apple device protection" was added without my request. I have removed the item now. Can you please refund me the amount.

Thank you,

Chris.

[fir]

Hi Chris, welcome to the community! Sorry to hear that you were charged extra, it must be frustrating. Unfortunately, this forum is largely monitored by the community and is not equipped to access the accounts of customers. You can try contacting customer service; they're available via Live Chat, Facebook, or Twitter! Hope that helps.