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$100 bill credit not received

poorbear
I'm a participant level 1
I'm a participant level 1

I purchased a new phone from Fido in October. It showed I can get $100 bill credit when I order it. But I have received the 3rd bill last month. The bill credit still did not show.

 

What can I do now?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @poorbear,

 

If you did qualify for the bill credit and you already received 3 invoices and it was not applied then you will need to contact customer service and they can go over your account and better advise you.