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$10 off for 15 months code didnt work

I'm a Participant Level 1
I'm a Participant Level 1

I recently upgraded my plan online and had a code for $10/month off for 15 months. But the code never processed through and so now I am paying the regular price each month. Is there any way where I can receive this code on to my plan?


Former Moderator
Former Moderator

Hey @Akwok03


Thanks for reaching out! 


The discount is added by your second or third bill and will stay on your account for 15 months! That's why you're not seeing it right away, don't worry though it'll be added.


Hope this helps :).