Looking to speak to the office of the president

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I'm a Participant Level 1 Nothappy15
I'm a Participant Level 1

Looking to speak to the office of the president

I'm not happy with my experience with Fido I have called them three times in the last two days I was the first day given the wrong information in the wrong phones the second time the person hung up on me and the third time is taking over an hour and a half for me to get any resolved if you can please give me the number of the president I would appreciate being able to call them directly thank you 15 year old customer

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Re: Looking to speak to the office of the president

Hey @Nothappy15,

 

Welcome to our Community!

 

I'm sad to read your post and learn you haven't had a positive experience. I assure you this doesn't reflect how we want our customers to be treated or the type of experience we aim to provide! Rest assured we're here to help!

 

Can you give us more details on what happened exactly with your account so we can better assist you?

 

For specific account related situations, you can contact us here or we can send you a PM on the Community.

 

 



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