wifi not attached to this account

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I'm a Participant Level 3 Jessicazhg
I'm a Participant Level 3

wifi not attached to this account

Hi,

awwww this is kinda difficult to explain but i'll try my best

 

what's happening is that i recently (3 month ago) brought my monthly fido wifi using the information from this account (which is my phone account), activated through phone call. The lady on the other side of the phone had promised me to link this current account with the internet plan, however that never seems to happen.

 

And every time i receive my monthly internet bill through email, i tried to login my current account (connected with my email) but the portal for payment never shows up. I am having difficulty on paying every month, and that is very annoy Sad

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Re: wifi not attached to this account

Hey @Jessicazhg! Welcome to the Community. 

 

We'll need to have a look into your account. 

I invite you to reach out by clicking here. If you'd rather receive a PM here on the Community, let us know. Smiley 

 

 



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I'm a Participant Level 3 Jessicazhg
I'm a Participant Level 3

Re: wifi not attached to this account

Hi!

A PM would be nice, thanks a lot @FidoAllan 

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Re: wifi not attached to this account

We'll send you a message. Smiley Talk to you soon. 



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