Fido internet not workinf

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I'm a Participant Level 1 Arcills18
I'm a Participant Level 1

Fido internet not workinf

They started fixing all cables at my building and my wifi isnt connected yet and it’s been 6 hours and I already restarted my modem still can someone help me please

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Re: Fido internet not workinf

Hey @Archills18, 

 

Sorry to hear about the difficulties you're having with your internet. I certainly understand that this is not a pleasing experience to go through.

 

To clarify, when you say ''they started fixing all cables at my building'', is there construction going on that may have cut the cable?

 

If so, have you reported this to our technical support team?



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