internet keeps dropping

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I'm a Participant Level 2 John2019
I'm a Participant Level 2

internet keeps dropping

internet dropped many times a day, all the LED lights on the modem shut donw then blinks in yellow. called support and changed another modeem but no luck to fix it. please give some suggestions.

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Re: internet keeps dropping

Hey @John2019!

 

We received your request to join our firmware trial!

 

We'll give that a try and see if that changes anything. 

 

You should get the update soon.



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I'm a Participant Level 2 John2019
I'm a Participant Level 2

Re: internet keeps dropping

what's the most current firmware version for CODA 4582? thanks. 

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Re: internet keeps dropping

Hey @John2019! I hope you're doing well. Smiley

 

The latest firmware that was offered as a trial is being pushed to production, so in other words, everyone should be on either 2.0.10.36T6 (CODA) or 4.5.8.39T6 (AMF).

 

Hope that helps!



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