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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Changing of Plan
Hi to you all, I'm currently using the Plan for 40$ Per month with 25GB and i'd like to change it to 60GB for 50$, Do i need to pay the 40 dollars if i changed my previous plan and pay again for 50$? Thank you so much
make sure the equipment is safely sent to us within the next 7 days to avoid an unreturned equipment fee.
I have cancelled my internet service about a month a go and had returned the modem next day in person to one of Fido location (originally there were two options: ship it back using Canada Post OR return in store). Staff gave me the receipt and i wal...
Home internet plan
Apparently, even though there was a faster speed internet plan at the same price before the live chat, when I connected to the agent, the agent said that the plan was until July 6th as an event and now it is over and now the price has increased. And ...
Being charged extra by fido and rogers!!
I was offered an upgrade to ignite by fido rep through the chat session and I was told installation fee will be waived and also they asked me to give fido modem to technician which I did. now after about 2 weeks I am still being charged by fido!!! an...
$250 for not returning the modem
hi there, i called up fido representative in september to cancel my home internet. they cancelled it on the 30th of september, but i was not informed that i need to return the modem within 5 days of cancellation. now today i went to fido store regard...