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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Fido Hitron Router - Failed to assign IP Address

Hi, I've been facing issues with IP address assignment. Until few months back this was once in a while, but now a very frequent (once a week) Devices are unable to connect to Wifi network and error out "Failed to assign IP address..."Hard restart sol...

Spotty Internet in Scarborough

Hi, my internet has had rolling outages this whole week, multiple hours a day. I'm currently having an outage right now (going on an hour). This is unacceptable as I'm (like many others) working from home.

Resolved! Home Internet: Switch Rogers to Fido Questions

I am interested to sign up Fido home Internet due to recent 3 months free promotion.Here are my questions1) I would like to sign up Fido and install it before I contact Rogers to cancel my recent plan. Reason is to avoid internet blackouts. I just wo...

Cancelled internet account, being asked to return first broken modem.

Hello, I cancelled my internet roughly 4 days ago. I received an email to return the original CGN3 unit that was defective (and returned 5 months ago) instead of the CODA replacement unit that was in use recently. I dropped off the CODA model at Cana...

No Internet Service for 6 Days

Can you please help. I have been without internet service for 6 Days. I have been with Fido for over 20 years. I have 3 cell accounts and 2 internet accounts and I’m frustrated to the point of cancelling all my accounts. Here are the details. Thursda...

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