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Fido Internet - Cannot cancel before service end

Hello,  Since the recent announcement of Fido discontinuing their service in May, I have switched to another provider. For over a week, I have tried cancelling the internet services I currently have with Fido and I cannot seem to do this at all. My b...

Anjkul24 by I'm a participant level 3
  • 314 Views
  • 1 replies
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Resolved! Internet billing not appearing in profile

Hello, I added home internet in January. I'm already a Fido customer with my phone plan. I've received an email to pay my rent meter net bill. I search for it in my profile and there's nothing indicating any payments. Currently I'm paid up. I've chec...

Raptorsfan2 by I'm a participant level 1
  • 168 Views
  • 1 replies
  • 0 likes

Resolved! Home Internet Modem Return

I took over another persons Fido internet account for 4 months before cancelling due to a move. I called to cancel because there is no way to cancel online. (I hate this) The next day I went to a Canada Post office with the email to print a prepaid s...

Hatred by I'm a participant level 1
  • 1734 Views
  • 2 replies
  • 1 likes

"Faster speeds. same price" mail

Got the following mail, is it a Scam? because I don't see anything on the website"faster speeds. Same price.We’re upgrading your Internet. Call us today!Hi ________We have an important update to share with you.We’re upgrading your Fido Home Internet ...

sbulko by I'm a participant level 1
  • 409 Views
  • 2 replies
  • 0 likes