Hello, Since the recent announcement of Fido discontinuing their service in May, I have switched to another provider. For over a week, I have tried cancelling the internet services I currently have with Fido and I cannot seem to do this at all. My b...
Apparently you call Fido Internet to cancel and get a Rogers Ignite rep who can't help you with cancelling Fido but can help with you switching to Rogers. So much for seperate entities. Currently on hold for 2.5 hours...have two agents who could not ...
My third time calling, and 2:34 later. TWO HOURS, two agents later...how is this acceptable. Did they think people wouldn't cancel and we would just continue to pay them until the end?
What if you don't want to migrate. We call and call and they keep shoving Roger's down our throat. Some of us just want to cancel our service. How do we do that when we call fido interent and are connected with Rogers ignite reps who can't help. This...
