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Very high ping when playing online games, laggy almost unplayable

crazyfeet
I'm a Participant Level 2
I'm a Participant Level 2

Hello, I have recently upgraded my computer and set up a wired connection. I have been having very bad ping/latency when playing others to the point people just quit on me. The baffling thing is when testing my internet speed i get the advertised rates that i am paying ( 75 mbs/s). Can anyone help me fix my problem? I am 99% sure it is not hardware related, or driver related as i have everything up-to-date. Thank you for your assistance

3 REPLIES 3

FidoJulien
Former Moderator
Former Moderator

Hey @crazyfeet

 

Have you tried resetting your modem? If so, did it help?

 

 



crazyfeet
I'm a Participant Level 2
I'm a Participant Level 2

yes, and no

Hey @crazyfet

 

In that case, I would suggest speaking with tech support. You can reach them at 1-888-259-3436.