Slow internet

[amnejad]

Hi

my internet is very slow 

[amnejad]

Hi @amnejad,

Welcome to the Fido community!

Sorry to hear your internet is slow.

Did you try rebooting your modem? Also, if your modem is connected to any splitters you can try removing it and see if the speed increase.

You can always reach out to the internet tech support and they can help you troubleshoot by calling 1-888-236-FIDO (3436).

[KAPABLE-K]

Hello @Kuruparanp,

You can change your internet package anytime, just reach out to customer service and they can help you with the change.

[Kuruparanp]

Can I upgrade

[Kuruparanp]

This is my service (FIDO INTERNET 75 )

[Kuruparanp]

Yes I did

[Kuruparanp]

Can I upgrade my service

[Kuruparanp]

The current connection is extremely slow

[NaliniR · Accepted solution]

Hi @amnejad,

Welcome to the Fido community!

Sorry to hear your internet is slow.

Did you try rebooting your modem? Also, if your modem is connected to any splitters you can try removing it and see if the speed increase.

You can always reach out to the internet tech support and they can help you troubleshoot by calling 1-888-236-FIDO (3436).