Slow internet

Slow internet

Slow internet

SOLVED
I'm a Participant Level 1

Slow internet

Hi

my internet is very slow 

Accepted Solution

Re: Slow internet

Solved by I'm Qualified Level 1

Hi @amnejad,

 

Welcome to the Fido community!

 

Sorry to hear your internet is slow.

 

Did you try rebooting your modem? Also, if your modem is connected to any splitters you can try removing it and see if the speed increase.

 

You can always reach out to the internet tech support and they can help you troubleshoot by calling 1-888-236-FIDO (3436).

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7 REPLIES 7

Hello @Kuruparanp,

 

You can change your internet package anytime, just reach out to customer service and they can help you with the change.



I'm a Participant Level 3

Can I upgrade

 

I'm a Participant Level 3

This is my service (FIDO INTERNET 75 )

 

I'm a Participant Level 3

Yes I did

 

 

I'm a Participant Level 3

Can I upgrade my service

 

I'm a Participant Level 3

The current connection is extremely slow

 

I'm Qualified Level 1

Hi @amnejad,

 

Welcome to the Fido community!

 

Sorry to hear your internet is slow.

 

Did you try rebooting your modem? Also, if your modem is connected to any splitters you can try removing it and see if the speed increase.

 

You can always reach out to the internet tech support and they can help you troubleshoot by calling 1-888-236-FIDO (3436).