i have my Fido modem hard wired and all devices are also hardwired to the modem/router and i seem to be only getting a max DL speed of 5 Mbps. i was getting speeds of 97 Mbps over the weekend, which were my 2 first days with Fido, now I am getting speeds reminiscent of the year 2000. i have done a factory reset of the modem/router and my house is equipped with CAT 5 everywhere.There are also no known outages reported in my area.
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Welcome to the Community!
Are you still having the same issue today? Can you try one more time to reset the modem and post a speedtest result here (make sure the computer is connected to the modem by ethernet).