Recent Inconsistent Connection Speeds

Recent Inconsistent Connection Speeds

Recent Inconsistent Connection Speeds

MOOXE
I'm a Participant Level 1

Recent Inconsistent Connection Speeds

Been with FIDO last 4 or 5 years. Over the past four days connection speeds have been dropping to 0.8mbps or less. This will last a couple hours, then go back to 90mbps. Shifting back and forth for days now. Modem reset, no effect. I am hardwired to modem. Household wireless users experiencing the same. Basic troubleshooting at home is complete. No change here, wiring is good to router, coax cable is undamaged.

1 REPLY 1
FidoPhilippe
Moderator

Hey @MOOXE! Philippe here. I hope you're doing well. Smiley

 

Are you still experienceing slowdowns? If yes, I suggest you contact our technical support line, preferably as it happens, for support. You can reach them here and they'll be happy to help you.