Internet Service Start Date

[liang128]

Just got WiFi modem package, I cannot find the service start date in my fido.ca account or any notice letter in the package box. I cannot find fido customer phone number to ask? Where would I find it? Thanks

[FidoSaira]

Hey @liang128, 

Welcome to the Community!

We will start billing within the next 72 hours once we finalize the internet service order on your account. You can learn about how your first Fido bill will look like here. If you have any other account specific questions, you can reach out to us through these channels. If you prefer, we can also send you a private message here.

Let us know.